Cancellation & Refund Policy
[CONFIRM — replace the placeholders below with your actual cancellation slabs before launch.]
Cancellation by the traveller
Cancellations must be requested in writing (email or WhatsApp). Charges depend on how close to the travel date you cancel and on the policies of the hotels and transport booked:
- [X]+ days before travel: [X]% of the package cost
- [X]–[X] days before travel: [X]% of the package cost
- Less than [X] days before travel or no-show: no refund
Peak-season dates, festival periods, houseboats, camps and some hotels may have stricter non-refundable terms; these are stated in your quote.
Refunds
Approved refunds are processed to the original payment method within [X] working days after deducting applicable charges.
Changes due to weather or closures
If a service cannot be provided because of weather, road closures or government orders, we will offer an alternative or refund the unused portion where the supplier refunds us.